Privacy Policy

Our website address is: www.ringl.im

This Privacy Policy is effective as of March 22, 2021.

Ringl Messenger is designed for the world we now live in with advanced security features to protect your online privacy. We do not sell, rent or monetize your personal data or content in any way. We have placed priority on users’ right to data security and only collect personal data that is essential, and do not store any sensitive information. We embrace privacy by design and ensure that all your messages and calls are encrypted and cannot be accessed by Ringl Messenger or other third parties.

1. INTRODUCTION

In order to provide you with the best experience with Ringl Messenger, we need you to share certain types of your personal data and non-personal data with us. Personal data means any information capable of identifying you. Non-personal data means any information that does not, on its own, permit direct association with you. If your non-personal data is combined with your personal data, the combined data will be treated as personal data for as long as it remains combined. We are responsible for processing your personal data and are committed to protecting the privacy and security of all personal data we receive from Ringl Messenger users. It is important that you are comfortable and trust us with your data. This Privacy Policy explains our policies regarding the collection, use, retention, processing and disclosure of personal data when you use Ringl Messenger and the choices you have associated with those personal data.

2. OUR PRINCIPLES FOR PROCESSING PERSONAL DATA

We are strictly guided by the following key principles while processing your personal data:

– We process your personal data on a lawful basis and only for the specific reasons we collect the same, and we assure you that such reasons are clearly defined and legitimate;
– We ensure transparency on the operations we perform on your personal data, how we perform them and why;
– We do not process your personal data in a way that is detrimental, unexpected or misleading to you;
– We do not collect or request you to provide us with more personal data than required to provide you with our best Services;
– We will not store your personal data for longer than required to make it possible for you to enjoy Ringl Messenger;
– We will keep your personal data accurate and will rectify or delete any inaccurate personal data that relate to you without delay;
– We apply all appropriate safeguards to ensure the adequate level of protection of privacy and security of your personal data; and
– We will always facilitate the exercising of your legitimate rights concerning the processing of your personal data by us.

3. INFORMATION WE COLLECT AND PROCESS

We receive or collect your personal data when we operate and provide our Services, including when you install, create an Account, access or use our Services. The information that we receive and collect depends on the context of your interactions with us and our Services, the choices you make and the products and features you use and have access to.

Generally, we receive or collect information about you:

a. directly from you when you install, create an account and register with Ringl Messenger or use certain Ringl Messenger built-in functions or communicate with us in any way; and/or
b. from other Ringl Messenger users when they use certain Ringl Messenger built-in functions or communicate with us in any way.

Such information could include your mobile number (when you create an account with us) or email
address (if you choose to submit your email address via this website).

4. INFORMATION WE DO NOT COLLECT AND PROCESS

Profile Information. It is not a requirement to add your profile name and/or profile picture to your Account, but you may wish to do so. We do not have access to and do not process your profile name and profile picture in any way. Nonetheless, such information is accessible to your Ringl Messenger contacts, and profile names and profile pictures may be transferred on a peer-to-peer basis without the facilitation of our Ringl Messenger servers.

Touch ID, Face ID and Passcode. If you opt to use a Passcode, Touch ID and/or Face ID for Account security, all your personal data in connection with such security (e.g. digital code, fingerprint, facial image) will be stored on your device and no such information accessible to us and we do not process such information.

History of Delivered Messages. The history of successfully delivered messages is stored on your device. These messages that are stored on one device are automatically synchronized with all such other devices that are online and are bound to the same Account. Such synchronization is carried out directly between user’s devices without the facilitation of our Ringl Messenger servers.

5. COOKIES

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory. We do not use cookies for profiling or advertising and only use them to provide an enhanced user experience. The only cookies Ringl Messenger uses are those to operate and provide our Services on our website. However, Ringl Messenger may use third-party code and libraries that use “cookies” to collect information and evaluate our webpage traffic and improve our services. You have the option to either accept or refuse these cookies with your web browser and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

6. USE OF THE INFORMATION COLLECTED BY US

6.1 To provide customer support. We may use your information to:

(a) request feedback and to contact you about your access and use of our Services;
(b) respond to your inquiries and communications and solve any potential issues you might have with accessing or using our Services; and
(c) resolving any disputes between Ringl Messenger users, Third-Party Service Providers, and/or between you and us.

6.2 To comply with legal and regulatory requirements. We may use your information for legal and
business purposes, to comply with legal and regulatory requirements or in connection with our Terms and other posted policies;

We will only use your information for the purposes and legal bases described in this paragraph, unless we reasonably consider that we need to use it for another reason (and that reason is compatible with the original purpose). If you wish to get an explanation of how processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your information for an unrelated purpose, we will notify you and explain the legal bases and specific purposes, which allows us to do so.

7. DISCLOSURE OF INFORMATION

We will use your personal information only for the purposes outlined in this Privacy Policy unless we obtain your specific consent. We will not share your personal information with any third parties without your permission, except for the following exceptions:

a. Our related corporations and affiliates. We may share your information with our related corporations, and our subsidiaries and affiliates (which includes joint venture partners, other corporations that we control or that are under common control with us) (“Group”), in which case we will require our Group to honor this Privacy Policy.

b. Other Ringl Messenger users. When you communicate and share certain information (such as your online status and status message, profile name and photo) via Ringl Messenger with other Ringl Messenger users or interact with public sections of our Services, such information may be viewed by other Ringl Messenger users who may be located outside the country where you live and may also be publicly made available outside of our Services in perpetuity. To perform this instruction given to us by you on the basis of the Terms with you we will transfer your personal data, on your behalf, to those users in accordance with this Privacy Policy.

Further, Ringl Messenger users with whom you communicate may store, re-share your information with others on or through our Services or even outside our Services.

c. Law Enforcement and Government Agencies. We may disclose your personal data stored by us where we are legally required to do so in order to comply with applicable law, governmental requests, criminal investigations, a judicial proceeding, court order, or legal processes, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements), any alleged illegal activity or any other activity that may expose us, you or any other Ringl Messenger user to liability.

d. We may also disclose your information where we believe it is necessary to
(a) prevent, or take action regarding potential violations of our Terms and other posted policies;
(b) investigate, prevent and address fraud, and other illegal activity, security or technical issues;
(c) protect the rights, property, safety of Ringl Messenger users, us and our Group; (d) or as evidence in litigation in which we are involved.

e. New Owners – Change of Control. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

f. Third-Party Service Providers. We may share your information with Third-Party Service Providers (defined below) who (i) facilitate our Services; (ii) provide and perform with their services on and through our Services; and (iii) help to analyze how our Services are used.

8. SHARING THE INFORMATION WITH THIRD-PARTY SERVICE PROVIDERS

We work with certain Third-Party Service Providers and/or business partners (“Third-Party Service Providers”) that help us to operate, provide, improve, understand, customize, support, and market our Services. Our Third-Party Service Providers include those that distribute Ringl Messenger, provide our infrastructure, databases and other systems, process payments, provide gaming services, assist with fraud monitoring and prevention, data analytics and operations, supply geo-location and maps, and help us to market our Services. Generally, our Third-Party Service Providers may have access to the information you provide to us to perform the tasks assigned to them on our behalf. In some instances, our Third-Party Service Providers offer their services exclusively on our behalf. In other instances, they may process, retain, share and use your information they collect pursuant to their own terms and privacy policies, which will govern your use of those services.

9. GOVERNING LAW AND JURISDICTION

Nothing in this Privacy Policy shall limit your rights under Singapore’s PDPA, the EU’s GDPR or any other data protection or privacy-related law that is applicable to you. You consent to have your personal data transferred to and processed in Singapore and in other jurisdictions in which we may operate.

This Privacy Policy shall be governed by the laws of the Republic of Singapore and you agree to submit to the exclusive jurisdiction of the Singapore courts.

10. CONTACT US

Have any other questions? If you would like to check with us about our Privacy Policy, please contact
us at ringlme@ringl.im

Attn: Ringl Technologies Pte Ltd. (Co. Reg. No. 202028387W)
84 Genting Lane #07-01 Axxel Innovation Centre Singapore 349854